How do I reset my data?
Open Settings in Quell and choose Reset all data. This removes your local profile, puff entries, cravings, devices, plan, and settings. It cannot be undone.
Help without the runaround
Support
Start with the answers below. If something is broken or unclear, send a message with your iPhone model, iOS version, Quell version, and what happened.
How do I restore a purchase?
Open Settings, then Subscription, and choose Restore Purchases. Use the same Apple Account that made the original purchase.
Why are my widgets not updating?
Open Quell once, then wait a few moments. If the widget is still stale, remove it from the Home Screen and add it again. Low Power Mode can delay widget refreshes.
Does Quell sync to an account?
No. Quell has no account system. Your quit data stays on your device and is shared locally with the Watch app and widgets.
Is Quell medical treatment?
No. Quell is a tracking and self-guided support tool. It does not provide medical advice, diagnosis, or treatment.
I need urgent help
Quell is not an emergency service. Contact local emergency services or a qualified healthcare professional if you are in immediate danger or need medical support.
Still stuck?
Contact Quell support
Include enough detail to reproduce the problem. Do not send sensitive medical information.
taras.fity@gmail.com